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Sheet 059 / 068

Reeled In Supply

FAQ

Sizing, shipping, returns and care, in four groups.

3 answers

Sizing and fit

01.01Do your shirts run true to size?

The Fishy Performance Hoodie runs large. Order one size down from what you normally buy. Full measurements are on the size guide.

01.02What size gloves should I get?

The Wavy Fishing Gloves are one size, with a fingerless cut and reinforced pull tabs so they come off easily even when wet.

01.03Are the hats adjustable?

Yes. Every hat is one size with a snapback closure, so you set the fit once and it holds through a run. The rope sits at the front seam and stops the brim folding once it is wet.

4 answers

Orders and shipping

02.01When is shipping free?

Orders over $100 ship free. Below that, shipping is calculated at checkout based on your address.

02.02How fast do orders go out?

Orders ship from Texas within one to two business days. Anything placed before noon Central on a weekday usually goes out the same day, and weekend orders are processed the next business day.

02.03Can I track my order?

Yes. You get an order confirmation right away and a shipping confirmation with a tracking link once the order leaves.

02.04Do you ship outside the United States?

Not yet. We ship within the United States for now, including Alaska, Hawaii and APO addresses. If you are outside the US and want something, write to us and we will tell you honestly what it would cost.

3 answers

Returns

03.01What is the return window?

Thirty days from delivery. Items need to be unworn, unwashed and in their original packaging, with hats and gloves still carrying their tags. Send your order number with the parcel so we can match it up.

03.02Can I exchange for a different size?

Yes, and the fastest way is to order the size you want now and send the first one back for a refund. That way you are not waiting on the return to clear before the replacement ships, which matters if you have a trip coming up.

03.03My item arrived damaged.

Email [email protected] with your order number and a photo, and we will sort it out.

2 answers

Product care

04.01How do I wash performance fabric?

Machine wash cold and hang dry. Do not bleach, and do not iron the print. Skip fabric softener, which coats the fibres and reduces wicking.

04.02Does the UPF rating wash out?

The rating comes from the weave and the fabric itself rather than a coating, so it holds through normal washing. Rinse salt out after a day on the water.

Still stuck? Ask a person.

Red Dirt 2 Reefs

Ships fromTexas

  • Next business dayUsual dispatch from Texas
  • Over $100Free shipping
  • 30 daysReturns, unworn
  • ShopifySecure checkout
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